Privacy Policy for FcmTopUp
At FcmTopUp, accessible from fcmtopup.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by FcmTopUp and how we use it.
1. Information We Collect
To provide you with a seamless automated top-up experience (for Free Fire, Chamet, Poppo, and other services), we collect:
Personal Information: Name, Email address, and Phone number when you create an account.
Game/App Details: Player ID, User ID, or Account ID required for delivering the top-up.
Transaction Data: Payment details processed through secured gateways (like UddoktaPay). We do not store your personal bank or card passwords.
2. How We Use Your Information
We use the information we collect in various ways, including to:
Process and automate your orders instantly.
Communicate with you regarding your order status.
Improve, personalize, and expand our website services.
Find and prevent fraudulent transactions.
3. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is only used to fulfill the API requests required to deliver your purchased diamonds, tokens, or coins.
4. Third-Party Services (APIs)
To provide automated delivery, we share necessary details (like Player ID) with our trusted API providers (e.g., Smile One, UniPin, or TopUpLive). These third parties are only authorized to use your information to perform the requested top-up service.
5. Cookies
FcmTopUp uses ‘cookies’ to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This is used to optimize the users’ experience by customizing our web page content.
6. Refund & Delivery Policy
Delivery: Orders are processed automatically. Once the API confirms the delivery to the provided Player ID, the service is considered rendered.
Refunds: Since we provide digital goods, refunds are only issued if the system fails to deliver the product or if there is a technical error from our side.
7. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.